FAQ

What are your shipping details? 

We ship items immediately to up to three months later, depending on the item and if it is custom made. In stock items will be shipped within 14 days of placing your order. Once the order is ready to ship, you will receive an email notification with tracking information. If you have any questions, please email info@yourpurplenation.com

 What is your return policy?

We do not accept returns or exchanges. However, if there is an issue with your order, please contact us at info@yourpurplenation.com.

 What is your contact info?

You can contact us by emailing info@yourpurplenation.com. 

 Do you offer customization options for your apparel and accessories? 

Yes, we offer customization options such as embroidery and screen printing for select items. For more information, please email us at info@yourpurplenation.com 

 Are your products officially licensed by James Madison University? 

Yes, all of our products are officially licensed by James Madison University and Collegiate Licensing Corporation. 

 Do you have a size guide available for your apparel? 

Yes, we have a size guide available on our website to help you choose the right size for your apparel.

 Are your products made with high-quality materials?

Yes, we take pride in using high-quality materials for all of our apparel and accessories to ensure durability and comfort. Most all of the infant, toddler, and children's items are embroidered not screen printed. 

Can I sign up for notifications when a specific product is back in stock? 

Yes, you can sign up for notifications on our website to be alerted when a specific product is back in stock. Please send an email to info@yourpurplenation.com with the product you are looking for.